Terms & Conditions
These terms govern your use of the Atomx.Pro website and the booking, reminder and messaging services operated by Atomx LLC (“Atomx.Pro”, “we”, “us”). By booking an appointment or using our services, you agree to them.
SMS messaging program terms
Program: Atomx.Pro sends automated appointment reminder text messages on behalf of the local business you booked with.
- How you opt in. When you book an appointment through an Atomx.Pro booking form, you may tick the consent checkbox to receive SMS appointment reminders. The box is not pre-selected, and consent is not required to book.
- What you will receive. Transactional appointment reminders only — the date, time and business name for the appointment you booked, plus instructions to reschedule or cancel. We do not send marketing or promotional messages through this program.
- Message frequency. Up to 2 messages per appointment booked.
- Cost. Message and data rates may apply. Your mobile carrier's standard rates apply to messages you send and receive.
- Opting out. Reply STOP to any message at any time to stop receiving messages. You will receive a single confirmation that you have been unsubscribed, and no further messages after that.
- Getting help. Reply HELP to any message, email nikolai@atomx.pro, or call (307) 205-8899.
- Carriers. Supported on major US carriers. Carriers are not liable for delayed or undelivered messages.
- Privacy. Mobile numbers and SMS consent data are never shared with third parties or affiliates for marketing or promotional purposes. See our Privacy Policy.
Using our services
- You agree to provide accurate contact details, and to use a phone number and email address that belong to you.
- You agree not to misuse the service — for example by submitting false bookings, attempting to overload the system, or interfering with its security.
- We may decline or cancel a booking that appears fraudulent or abusive.
Appointments
Booking through Atomx.Pro requests an appointment with the business you selected. That business, not Atomx.Pro, provides the service you booked and is responsible for it. Cancellation, rescheduling and refund policies are set by that business.
Billing and cancellation
This section applies to businesses who buy automation or website services from Atomx.Pro. It does not apply to members of the public booking an appointment through a client’s website.
- Free trial. Your automations are built, switched on and run against your real customers for fourteen days at no charge.
- Card on file. You provide a payment card at the start of the trial. It is stored by our payment processor, Stripe, and is not charged during the trial. Card details are entered on Stripe’s own page and are never received or stored by Atomx.Pro.
- First charge. On day fifteen, if you continue, the one-off setup fee for your package (where one applies) and your first month are charged together to that card, as a single payment. The exact amount is confirmed to you in writing before your card is saved.
- Recurring charges. The monthly fee is then charged on the same date each month until you cancel.
- Cancelling before day fifteen. Nothing is charged. Your automations are switched off and you owe nothing at all.
- Cancelling later. You may cancel at any time, by call, text or email, with no notice period, no contract and no cancellation fee. Service continues to the end of the period you have paid for, and you are not charged again.
- The day-fifteen charge applies to everyone who continues. If your service is still running after the fourteen free days, the setup fee (where one applies) and the first month become payable. There are no exceptions and no waivers. The way to owe nothing is to cancel before day fifteen, which you may do for any reason or none.
- Refunds. Payments already taken are not refunded, including the day-fifteen charge. The fourteen days running free exist so that you have already seen the service working on your own customers before any money is taken. Cancelling stops future charges rather than reversing a past one, and a change of mind after payment is not grounds for a refund.
- The one exception: our mistake. Where a payment is taken in error we will correct it and refund it. That means an amount that does not match what you agreed, a duplicate charge, a charge taken after you had cancelled, or a service you paid for that we did not deliver as agreed. Tell us and we will check it; if we got it wrong, you get the money back. This exception covers our errors, not dissatisfaction with a service that was delivered as described.
- Price changes. We will give you at least 30 days’ notice before changing the price of a service you already have. You may cancel within that period rather than accept the change.
- Your domain and your site. If we build you a website, the domain is yours unconditionally. On leaving, we unlock it and hand over the transfer code free of charge. Hosting stops when payment does.
- Your data. On cancellation we will export everything we hold for you — customer list, bookings and message history — and delete it within 30 days.
Service availability
We aim to keep the service running continuously but do not guarantee uninterrupted availability. Reminders depend on third-party email and messaging carriers, and we are not liable for messages delayed or not delivered by those carriers.
Limitation of liability
To the fullest extent permitted by law, Atomx LLC is not liable for indirect, incidental or consequential damages arising from your use of the service, including missed appointments resulting from an undelivered reminder. Our total liability is limited to the amount you paid us, if any, for the service in question.
Changes to these terms
We may update these terms from time to time. The date at the top of this page shows when they last changed. Continued use of the service after a change means you accept the updated terms.
Governing law
These terms are governed by the laws of the State of Wyoming, United States.
Contact us
Atomx LLC
Wyoming, United States
Email: nikolai@atomx.pro
Phone: (307) 205-8899